Reference

What You Agree To When You Open an Account

These terms set out how your account works on momoslot link — what we expect from you, what you can expect from us, and how wallet activity through DANA, OVO, and GoPay is handled. Access is available where local law in Indonesia permits it.

Account holder responsibilityDANA, OVO, GoPay wallet rulesAccess subject to local lawOne account per personWe may update these terms
momoslot link What You Agree To When You Open an Account
TERMS CONTACT PATHS

Where to Reach Us About These Terms

Team online

Live Chat

The fastest way to ask about a term or flag a wallet dispute. Our live chat team is available around the clock — open the chat icon from any page on your account.

Email Support

For written requests — such as asking for a copy of your account data or submitting a formal query about how a term was applied — email our support address listed in your account settings.

Account Help Centre

Step-by-step answers for common terms questions: wallet ownership verification, account freeze requests, and what happens when a DANA or OVO deposit is held for review.

HOW WE HANDLE THIS

Account Security and Data Practices

Wallet Data Retention

We store your linked wallet details — DANA, OVO, GoPay — only for as long as your account is active. You can request removal of stored wallet data by contacting our support team in writing.

Login and Session Security

Every login from a new device triggers an OTP confirmation to your registered mobile number. Sessions on unrecognised devices are limited until you verify. This applies whether you open the site on Android or iOS.

Cookies and Browsing Data

We use session cookies to keep your account active while you browse and to remember your last lobby view. You can clear these from your mobile browser at any time — your account data stays intact.

Requesting Account Changes

To update your registered wallet, change your contact number, or close your account, send a verified request via live chat or email. We aim to process account change requests within one business day.

Common Questions About These Terms

No. Your deposit wallet must match the name on your registered account. If it does not, the deposit will be held until you verify wallet ownership with our support team.

Contact us via live chat or email. Explain which term you are disputing and what happened. Our team will review it and respond with the reasoning behind the decision.

We post the revised terms here with an updated date at the top. If the change is significant, we may also send a notification to your registered contact. Continued account use means you accept the new version.

Yes. Send a written request through our email support channel. We will provide a summary of the data we hold, including wallet history and login records, within a reasonable timeframe.

Access depends on local law in the region you are in. These terms apply to accounts opened in eligible regions of Indonesia. Access in other regions may be restricted.

Submit a verified closure request via live chat or email support. Once confirmed, your account is deactivated and stored wallet data is scheduled for removal in line with our retention policy.